I understand how frustrating and disappointing this situation must be for you, @PAT0511. I can see why you would feel let down and uncertain about what to do next. Allow me to elaborate and clarify things for you.
Given that your QuickBooks Desktop version is outdated, it's essential to upgrade to a newer version. Nevertheless, it's important to note that the Scan Manager feature isn't compatible with QuickBooks Desktop 2022 and newer versions. Therefore, even after upgrading, you won't be able to use this feature. Since this functionality is crucial for your business, you may want to consider exploring third-party applications as an alternative solution.
You can visit our QuickBooks Apps page to look for a tool that fits your needs.
Moreover, I'm adding this article in case you want to switch to QuickBooks Online for greater flexibility and collaboration:
Drop a comment below if you have further questions about managing subscriptions in QuickBooks. The Community is always around to help you.
