Thanks for joining the thread, Michelle. We'll share details and route you in the right direction to help you clear out the entry on your end and achieve the feat in your reports inside the QuickBooks Desktop (QBDT).
Regarding the journal entries that are equal to or equal to a zero balance or have a zero-balance situation, you'll want to filter the report and set it to except those with zeroes. This way, when you run the journal report with zero balance, it'll not appear on your end.
You can also consult your accountant so they can help you get rid of entries in your reports inside the program. If you don't have an accountant, we can help you find one. Feel free to visit this page to find an accountant for your business: Find a QuickBooks ProAdvisor.
Furthermore, you can visit this page to help you modify your reports inside the program: Customize reports in QuickBooks Desktop.
The Community space is open 24/7 if you need further assistance managing reports or have additional QuickBooks-related concerns. We'll be here to help you out anytime. Stay safe.
