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Other questions
Thanks for summing up what so many of us have been asking for for years Jazee.
I only look into this thread from time to time, but it seems to me that Intuit did allow clients to use their own from address when this thread was new (3 and a half years ago). I just checked, and that option no longer exists. So yes:
1. For small businesses with no tech support, the current system works fine. Intuit sends out an invoice with their domain name and credentials to your clients with a reply-to: value so that the customer can click reply and have it sent back to the email you select.
but
2. All my other SaaS vendors (ticketing systems, etc.) allow me to send messages directly to my clients as if they came from my business by sharing their SPF and DKIM records so I can add them to my own domain records. Why does Intuit think that it's solutions is better than the rest of the world's? Who does it think it is? Betamax?