Hi saori,
I understand the urgency of resolving this error when submitting the 1099 forms.
Currently, we have an ongoing issue with the error message you encountered. With that, I suggest reaching out to our phone support team so you'll be added as one of the affected users. Here's how:
- Click the ? Help icon.
- On the Search tab, click Contact Us.
- Select Ask about something else.
- You may type in Error when filing 1099 forms.
- Click Continue.
- Choose either Chat with us or Schedule appointment.
Moreover, once the issue is resolved, you can check this article on how you can file 1099s: File your 1099s.
We appreciate your patience while we resolve the investigation soon.
