Does quickbooks go blank for everyone trying to do their 1099's. in the second step the whole screen goes blank every time in every browser i use. any suggestions?

i click prepare 1099's, then i confirm my info. then i click next on select accounts and it starts to load but while the thinking bar is going the whole screen in quickbooks goes blank white and nothing happens. every time every browser. maybe it will automatically work after the 15th so no one can get the early bird discount.