Hello,
I've searched the community and cannot find an answer, so I thought I would ask here...can you help?
We are a small business and were using QBO and decided to return to the desktop version that we had used previously (2018 Pro). We spoke with our accountant and followed the directions to convert from QBO to QBdesktop.
Almost everything converted correctly except a few things. Our biggest issue is reconciliation.
When we *reconcile* all the previous cleared expenses/checks going back to 2004 show up as not cleared. We don't know how to fix this. We attempted to reconcile and leave the difference but, obviously, that didn't work b/c QB forced a journal entry for the difference, which now messes up our register. If we leave the previous expenses uncleared, we have to wade through 5000 entries each time we want to reconcile.
Can anyone point us in the right direction?
Thanks in advance!
