Hi,
Here is my scenario. I would be grateful for assistance in how to account for this properly in Quickbooks online:
1. Invoiced customer $200 for service
2. Customer paid via Quickbooks online bank transfer ($200 was transferred to my bank account)
3. Online bank transfer was later rejected by the bank (probably due to insufficient funds or customer chargeback - it is not clear to me).
4. I was notified of this and fixed the entry by following the instructions here exactly: https://quickbooks.intuit.com/learn-support/en-us/help-article/banking/handle-rejected-failed-bank-t...
5. Then the customer's bank deducted $200 from my account
The instructions in the link above (Step 4) do not instruct me on how to deal with the $200 that was later deducted from my account. How do I properly account for the -$200 charge to my bank in QBO?
Thank you in advance for any guidance.
