The solution, as it seems like will be the solution to all QB problems, will be to switch to QBO. It's a shame. The Desktop version works perfectly well, and many of us have systems we're quite accustomed to within it. Even though they've changed Desktop to a subscription at virtually the same price as QBO, it seems they won't be happy until they have all customers online. You can barely even find information on or help about the Desktop software anymore. I'm sure that this problem doesn't exist in QBO, since it emails invoices from
[email address removed] and slaps their brand all over the invoice email. I like to think of my customers as "my" customers and not customers of "quickbooks," and prefer they get invoices from "me" with no external branding on it.
I guess this is what small businesses who can't pay to develop their own systems are relegated to nowadays. It's a shame.
