Hi Azacdoc,
Thank you for posting here in the Community. I'm here to help you create a company file in QuickBooks Desktop.
Since you're unable to proceed, the issue may be related to damaged data. However, you can perform some basic troubleshooting to isolate and fix the problem regarding the field.
I suggest you start by updating QuickBooks Desktop to the latest release. Aside from improving the performance of the software, this process also fixes common and complicated errors automatically.
Here's how:
- Click the Help tab in the upper-right corner, then select Update QuickBooks Desktop.
- Go to the Update Now tab.
- Select the updates you want to include.
- Put a checkmark on the box beside Reset Update.
- Hit Get Updates.
- Close and re-open QuickBooks.
Once updated, let's proceed with running the Verify Data and Verify Rebuild tools. These features in QuickBooks will help self-identify data issues within a company file and self-resolve them using Rebuild Data.
To run Verify Data:
- Click the File tab at the top menu bar.
- Hover your cursor to Utilities.
- Select Verify Data.
Next, please run the Rebuild Data option through these steps:
- Click the File tab at the top menu bar.
- Hover your cursor to Utilities.
- Select Verify Rebuild.
After following the solutions above, please restart your QuickBooks and create a new company file again.
You can also check this article for more details about how to use the QuickBooks Tool Hub to repair QuickBooks: Fix common problems and errors with the QuickBooks Desktop Tool Hub.
Keep us posted if you need anything else regarding creating a new company file. We'll be around to lend a hand. Have a great day!
