I appreciate you trying out the steps, @jaygar.
I can see you've already tried all the necessary steps to get this issue resolved. Since we can't access your account and look into this further, I'd suggest reaching out to our Desktop Support for assistance.
Additionally, you can try out the steps on this article for other recommended solutions: AR balance on the Chart of Accounts does not match AR balance on reports.
Please touch base with me here if you need anything else. Thanks for dropping in, here's to a safe and productive week ahead!
