Thanks for joining this thread, mjb70.
I want to make sure all of your inventory and non-inventory parts have the same functionality.
In this case, I recommend checking the report to see if there are any filters applied that would be affecting the non-inventory items. You may always want to reach out to a member of the MyWorks Sync Support Team. You can find more info about how to reach the team here: MyWorks Sync for WooCommerce & Shopify
Please feel free to reach back out if you have any other questions. I'll be here to help in any way that I can.
