Other questions

Allow me to join this thread and provide some information about the search update, Circle.

But before we start, are you getting any error messages? This will be the basis for how we can suggest a solution so we can fix the issue.  I tried this on my end and found out that everything was working fine. It searched for the correct transactions that I was looking for. To make sure we're on the same page, I'll provide a screenshot for your visual reference:

In the meantime, we can perform some troubleshooting steps so we can determine if this is a browser-related issue and be able to fix the problem. You can log in to your account using an incognito window. I've provided the shortcut keys below so you can follow:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Shift + N
• Microsoft Edge: Ctrl + Shift + P

When using incognito mode, this deletes cookies and browser history leaving your browser clean and easy to access any websites and error-free. 

If it works, then go back to the main browser to clear the cache. This deletes some outdated files which is the cause of the odd behavior that you're experiencing. Otherwise, you can use a supported, up-to-date browser to ensure everything is working fine. 

Furthermore, you may want to focus on the details that you may want to view, you can learn how to customize some of your information to make sure you'll get the data you need. I've added this article for more details: Customize Reports In QuickBooks Online.

Reply below if there's anything else that you us to help with. As always, we're here to assist you in any way so we get you covered. Have a great day!