I have QB Pro Plus. I had transferred over to a new computer. When I did there was an issue with creating PDF files for invoices. I couldn't print, save or email them. When I called QB Tech support they said they no longer supported the desktop version and I had to upgrade to QBO. So I did. This all started on Nov. 29 and I have not been able to use my Quickbooks Online at all until Dec. 7 when I fixed the desktop vesion myself. They had to delete and create 3 COID and remigrated everything over. I still can't use progressive invoicing and all my job I ever did from last 12 years are all zeroed out. None of the invoice or bill payments are linked to them. Current jobs are not linked to any progressive payments. Basically I have no business anymore with QB Online. Lucky I decided to search forums and found a link to a QB page that led to a toll box to download that fixed the issue that QB Tech support said they can't do. Now my desktop works again. I spent 16-18 hours or more on the phone over 4 days and no one could help or understand why non of the info migrated over correctly. From what I am reading in forums is that QBO is not set up for progressive payments or is having issues with it and there are a lot of people who are having issues with it. QBO should make it clear to people before they upgrade because I could not do business for a week because I could not create invoices from current jobs and I missed payroll for the first time ever. I was in office dealing with this instead of being out int the field working. I canceled the Online version and back on my desktop now. It has been the worst experience. If a 3rd party app can supposedly fix the issue then why can't QB fix it themselves. I should not have to work so hard to fix their problem especially at $90 a month.
