I understand the challenges you're encountering with the search field showing old transactions instead of the most recent ones, myballz. It's my priority to help you resolve this issue.
Normally, the recent transaction area should display the most recent transactions, allowing for easy access to reopen closed transactions.
Since it's not showing on your end, we can perform some troubleshooting steps to fix this. There are times when the browser is full of frequently accessed page resources, which causes some errors or unusual responses.
Let's start accessing your account using a different or private browser. You can use either of these shortcut keys:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
- Safari: Command + Shift + N
Once logged in, try to check the search field. If it works, I recommend clearing your browser's cache. Doing so will remove the historical data and access QuickBooks with a clean slate. You can also switch to a different supported browser.
Additionally, I've got you this article to learn more about this function: Search for transactions.
Lastly, here is also an article for the other steps that'll help you look for a transaction posted in a specific account: Find, review, and edit transactions in account registers.
Click the Reply button anytime you have any concerns when navigating QuickBooks. I'm always available to lend a hand. Have a great day.
