Other questions

I can understand how difficult it must have been for you to be unable to edit the Due column in your invoices, BrentV. Not to worry, I'm here to help sort this out.

The Toolbar section mentioned by my colleague is an old interface in QuickBooks Online. As of now, we've updated the + New layout. Therefore, this is no longer visible in the program. For visual reference, I've added a screenshot below.

Regarding the blocked Due column when changing the customer type, this could be a browser-related issue. With this, I recommend accessing your account using a private window. The browser utilizes cached data to load web pages quickly. However, excessive cache can lead to problems that impact the appearance and functionality of your account.

An incognito mode helps us verify the issue since this doesn't save any files. Here are the keyboard shortcuts: 

• Safari: Command + Shift + N 
• Google Chrome: CTRL + Shift + N
• Mozilla Firefox or Microsoft Edge: CTRL + Shift + N

If the column shows in all types of customers, I suggest clearing the browser's cache. Doing so deletes all the data from your browser and optimizes its performance. Using other supported browsers also helps us verify if this is a browser-specific issue. 

For more details about sending invoices over time as you work off an estimate in QuickBooks, please see this article: Set up and Send Progress Invoices.

Please keep me posted in this thread if you need additional assistance managing your sales transactions, BrentV. I'm committed to providing you with the best possible experience, and we want to ensure that you're satisfied with our service. I'm always here to help, and I look forward to hearing from you soon.