Thank you for bringing this to our attention, @Alpine.
I acknowledge the importance of solving this issue regarding First National Bank of PA not linking properly with your QuickBooks Online account. Currently, there is an ongoing investigation (INV-95708) related to your concern. Please know that our Product Engineers are diligently working to provide a permanent solution to this and help the affected users get back to work.
I recommend contacting our Customer Care Support team so they can add you to the list of affected users and notify you if a resolution has already been rolled out. Here's how:
- In your QuickBooks Online company, go to Help (?).
- Select either of these tabs:
- Assistant tab and type Talk to a human.
- Search tab and click on Contact Us to connect with a support expert.
- Please choose how you want to reach us (phone or chat).
For Plus, Essentials, and Simple Start subscribers, support will be available M-F from 6 AM to 6 PM PT and Saturday from 6 AM to 3 PM PT. For Advanced subscribers, you may contact support any time and any day.
I'll leave these articles for future reference if you need guidance with banking transactions in QBO:
Please let us know if you need further assistance with your missing bank transactions. The Community has your back.
