Thanks for the prompt reply, @BCI2002.
We appreciate your effort in checking your software system if it's on the latest release and we're glad that it is.
Please know that our engineers are working hard on the issue after updating to Operating System (OS) Sonoma in the succeeding patches. If you're experiencing the same concern, I recommend contacting Live Support to help you find a fix and investigate in real time. Here's how:
- Open this link: https://quickbooks.intuit.com/learn-support/help/en-us/contact-us.
- Select QuickBooks for Mac and click Continue.
- Type in your concern and then hit Continue.
- Pick Chat or Callback.
They're available weekdays from 6 AM to 6 PM PT.
To back up your entire computer or just your QB files and folders, you can check out this article for more guidance: Set up Intuit Data Protect to back up files.
If you have further concerns about updating your system before utilizing QuickBooks, never hesitate to come back here. I'll always be around. Have a good one.
