Other questions
I understand you want to stop QuickBooks from auto-applying credits, heavensdewag.
To do this, we can double-check if the automation of applying credits for customer and vendor transactions is off. Please follow the steps below:
- Click the Gear icon.
- Choose Account and settings.
- Select Advanced.
- Under Automation, toggle off Automatically apply credits (customer).
- Toggle off Automatically apply bill payments (vendor) and hit Save.
After ensuring it's toggled off and the issue persists, I recommend reaching out to our Customer Support Team so that they can investigate your account and figure out why it's still auto-applying credits.
Moreover, you may check this article to run a report to view payments made to vendors: Run a report with vendor totals.
You can always get back to this thread if you have additional concerns regarding vendor credits. I'll be around to assist you.
