Hi there, @David.
Thank you for reaching out to the Community. I'd be glad to help you find your company file in QuickBooks Desktop (QBDT).
When the company file is missing or cannot be found, it’s possible the file was moved or renamed. This can also happen if your computer is disconnected from the path to the QuickBooks file or if the file has been accidentally deleted. To resolve this issue, you need to search for all company files on your server computer using a wildcard search. Type one of the following in the search bar along with an asterisk (*) before the extension type to ensure the search works properly:
- *.qbw (Working Files)
- *.qbb (Back-Up Files)
- *.qba (Accountants Copy Files)
- *.qbx (Accountants Transfer Files)
- *.qby (Accountants Change Files)
After locating the file, take note of its location and open the company file (.qbw) using the steps below:
- From the File menu, select Open or Restore Company.
- Tap Open a Company File, then select Next.
- Choose the company file.
- Press Open.
If the file cannot be found, contact an IT professional to assist with locating it. Here is a helpful article on how to restore company files:
Keep me posted on how things go on your end. I'll be around to provide further assistance with locating your company files.
