JanbonN
QuickBooks Team

Other questions

Hello @KBurden, thank you for providing us with additional information regarding the issue you are experiencing.

 

As the problem appears to persist, I would suggest getting in touch with our Customer Support Team to investigate the matter further. They have all the necessary tools to review your account thoroughly and identify the root cause of the issue. We aim to provide you with the best possible experience, and we need to ensure that your concerns are resolved as soon as possible.

 

Our Support Team will be able to look into the reason why your payments take too long to be received by your vendor and why your payments are being declined repeatedly. They will also provide you with the necessary steps to follow for future payments.

 

In the meantime, I would recommend manually recording the payment until it goes through in the Bill pay.

 

Moreover, you may refer to this article to get an overview of QuickBooks Bill Pay: Learn about QuickBooks Bill Pay.

 

If you have any further questions regarding paying your bill, please feel free to ask. I am here to assist you in any way possible.