I understand the frustration you've experienced with the Estimates emailed from QuickBooks Online (QBO), ACSCalifornia.
Currently, there’s an open investigation about the issue with Estimates not displaying correctly when sent. Please know that our software engineers are aware and they've been all hands on deck working to fix this as soon as possible.
I recommend contacting our Customer Care team again so you'll be added to the list of affected users. This way, you'll receive email updates on the investigation's status and be notified once it's been resolved.
Here's how to reach them:
- Click the Help menu in the upper-right-hand corner.
- Type in "Talk to a human", then press Enter.
- Select Contact Support Team.
- Type again Talk to a human and click Contact Support Team.
- Choose a way to connect with us.
I've added these articles to learn more about how to personalize and add specific info to your sales forms:
I appreciate your patience as we work through this. If you have any other concerns, please don't hesitate to drop a comment below. Take care!
