I recognize how frustrating it is when things aren't running the way they should be, murph2131. Let me ensure you'll get the information you need when exporting Accountant's copy from QuickBooks.
Since you're using QuickBooks Desktop 2020, features and other data aren't now supported in this version. Also, if you're having the Accountant Copy Transfer Services, you're unable to send accountant copies to your desktop account.
For now, you may consider upgrading your QBDT to the latest or supported versions. This way, you'll stay updated on its recent features and product advancements. To do this:
- Select Upgrade Now.
- Select Keep old version on my computer if you want to keep your current QuickBooks. Then select Let’s go. QuickBooks downloads, installs, and activates the new version for you. It updates your company file(s).
- When the upgrade is done, select Open QuickBooks.
However, if the issue persists, you can follow Steps 3-5 outlined in this article to help you export these changes and get back on track: Fix errors when exporting accountant's changes.
Furthermore, you'll want to review and reconcile your accounts to ensure these matches your bank and credit card statements. Doing so will help us verify your accounting data are balanced and accurate.
We'll always be around whenever you require further help when managing QuickBooks data files. Feel free to leave them in the comment below. We'll keep an eye on this thread to back you up.
