PRClarity
Level 1

Other questions

Hello @MariaSoledadG. I'm running into a Groundhog Day problem following your instructions. I appear to be able to update no problem: I download the update, install it and I have a working version of QB2021 ... until I re-start my MacBook Pro. Then as soon as my computer restarts, I get the QB window again telling me to drag the QB icon to the Applications folder - I have to install the update again, every time I restart my computer. BTW, after I've finished the install, a disk icon is left on my desktop labelled "Quickbooks Mac 2021"; if I try to drag it to the trash, then QB stops working (when I click on the icon in my Applications folder, nothing happens). FYI, my MacBook is only 2 years old. P.S. After I've installed QB, the window that opens when I execute Help > Quickbooks Help window is completely blank, so I can't use that to contact your support team. Your advice, please?