JulieAnnJo
Level 3

Payroll Stub Benefit Line

On our employees’ paystub under BENEFITS where it shows the employees Paid Time Off, it only shows either their PTO USED or their PTO AVAILABLE. It will not show both. For example, one of our employees has used 56 hours of PTO this year and their available balance is 24. On that employees’ paystub it shows: USED 0 and AVAILABLE 24. It should show USED 56 and AVAILABLE 24.

I have tried to fix it and when I make any changes within the employees profile it show the USED hours and 0 for the AVAILABLE balance. It just switches up. It’s always showing one column as 0 while giving the total under the other column. I appreciate your help. Thank you.