Extremely Frustrated User
Level 2

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I am EXTREMELY FRUSTRATED that QuickBooks Online keeps forcing "new" things on its users. The latest change being a "new look" for invoices. I have selected the "old look" as my default, but the view and functionality is not the same, and there is no way to make it appear like it did before. The "new look" is obnoxious and time-consuming to use, and it is NOT WHAT I WANT OR NEED. Every time QuickBooks Online forces something "new" on its users, it requires time and effort by users to learn the "new" and never improved option. It also forces the change on our customers, which is not what they want. PLEASE STOP FORCING NEW CHANGES on your users just so you can justify your jobs. As a user, I pay for this service and should be allowed to decide whether or not I want what new thing you have to offer. PLEASE SWITCH THE INVOICES BACK TO THE OLD VIEW AND FUNCTIONALITY!