I appreciate your efforts in following all the troubleshooting steps suggested above.
However, since the issue persists, I recommend reaching out to our support team. They possess the expertise to conduct a thorough investigation in a secure environment and identify the underlying cause of the issue.
Here's how:
- In your QuickBooks Desktop (QBDT) file, go to Help, then select QuickBooks Help.
- Select Contact Us.
- Enter a brief description of your issue, then select Continue.
- Sign in to your Intuit account select Continue, and then Continue with my account.
- We'll email you a single-use code. Enter your code and select Continue.
- Select to chat with us or Have us call you.
To know our support's availability hours, kindly visit: Contact QuickBooks Desktop Payroll support.
Additionally, you may want to explore this article to learn how to change the format of the PDF: Save QuickBooks Desktop PDF in legal size, landscape, or portrait orientation.
It would be greatly appreciated if you could share your progress by adding your response below. I'm fully prepared and accessible to provide any information you may need.
