LeizylM
QuickBooks Team

Other questions

I understand the importance of updating the Reminder List in QuickBooks Online (QBO), maidenphp. I'm here to ensure you're routed to the best support available so you can get back to business seamlessly. 

 

Currently, the issue on the recurring reminders template you're facing is under investigation. Please know our engineers are already aware of this matter and are implementing measures to provide a resolution as soon as possible.

 

I recommend contacting our Support Team to add you to the list of affected users. This way, you'll be notified of any progress. Rest assured that you'll receive updates when fixes are available.

 

Here's how:

 

  1. Go to the Help icon and choose Search.
  2. Select the Contact Us button.
  3. Enter your concern, then tap Continue.

 

See this article for the support hours: QuickBooks Online Support. It includes the contact number you can use to call us directly.

 

I'd appreciate your patience and understanding while we look into this further, maidenphp. If you have any further concerns, feel free to reach out. Have a great day.