Hello, @what7. We recognize you for raising this concern here, and we understand how you feel right now since this involves payment for your QuickBooks Desktop (QBDT) subscription. Let me share insights concerning this message.
This message is sent if there is a need for the customer to update their payment details. It might be that the debit/credit card being used needs to be updated or other important payment information. To do this, you can log in to your CAMPs account to change your QBDT payment details. Here's how:
- Sign in to camps.intuit.com.
- Find your app or subscription in the Products & Services list.
- Select Details.
- In the Billing Information section, find Payment Method, then select Edit.
- Update your information.
- Select Save and Close.
After that, wait for 24 hours. Then, log back to your CAMPs account to check if it's updated. If not, reach out to QBDT live support to help you navigate why the message is sent to you and look for a fix. Take note that the support hours for QBDT Pro, Premier, and Plus subscription is from Monday to Friday, 6 AM to 6 PM.
I know that there are times when we need help updating our account information, you can have these articles as a guide:
We'll always be here, @what7, whenever you need help managing your QBDT account, just click the reply button below. Keep safe, and enjoy your day.
