Erika_K
QuickBooks Team

Other questions

I understand the importance of getting a verification code when logging into our Intuit account, @daxter

 

SMS Codes can take minutes to arrive. As a workaround, we can do these few things: 

 

  • We can check the junk mail or spam folder to see if the email was sent there.
  • Check the email addresses you possibly sign up for your account.
  • Unblock or add Do_not_reply@intuit.com as an approved sender in your email application. 
  • We can additionally get a new code sent to you by selecting the I didn’t get a textI didn’t get an email, or I didn’t get a phone call link on the product sign-in page. 
  • We may also have accidentally blocked the phone number we sent a text message from. Make sure to allow or unblock our number 88811 on your iOS device. 

 

If you still cannot receive the SMS Code after performing the workarounds, I recommend reaching QuickBooks Online SupportThis way, they can review the details and help you identify the cause of your concern in a secure environment. 

 

I will be patiently waiting for your response. Stay safe!