Let's figure out the cause of the advanced search feature issue and fix it to keep you going with your task, Ivan.
One possible reason is that you have accumulated too much historical data from your browser. It causes discrepancies that affect the view and performance of your QuickBooks. It might be why it's not working on your end.
To verify, you can open your QuickBooks Online account on an incognito window to help us determine if this is a browser-related issue. Feel free to use either of these keyboard shortcuts:
- Google Chrome: Ctrl + Shift + N
- Safari 11 or newer: ⌘ + Shift + N
- Mozilla Firefox: Shift + Ctrl + P
- Microsoft Edge: Ctrl + Shift + N
Then, try to search for transactions again, but you can add filters this time. If it works, you can return to your original browser and clear its cache to start fresh. You can also use another supported, up-to-date browser to narrow down the results.
If you need to find transactions in a register, see this handy article: Find, review, and edit transactions in account registers in QuickBooks Online.
Click the Reply button if you need more help finding your transactions. I'll get back here as soon as possible to help you again. Thanks for dropping by, and take care always.
