Thank you for bringing this concern to us, @CWMacina.
I appreciate your great efforts in doing the steps mentioned above by my colleague. I understand the importance of printing the correct vendor information for your company.
Since your issue persists, don't hesitate to contact our Customer Care team since they have the right tools to help you resolve it.
Let me guide you on how:
- Sign in with your QuickBooks Online company.
- In the upper right corner, click on the Help icon.
- Select Search, then click Contact Us.
- Write your issue or concern and click Continue.
- Choose a way to connect with them.
For Plus, Essentials, and Simple Start subscribers, support will be available M-F from 6 AM to 6 PM PT and Saturday from 6 AM to 3 PM PT. For Advanced subscribers, you may contact support any time and any day.
I recommend the following articles related to printing forms that you can use in the future:
Don't hesitate to get back to the Community if you have other concerns, we're always here to assist you.
