bvstone
Level 4

"New" Invoices and using Old Templates - Unable to remove fields/data

Ok, "New" invoices are here.  They are terrible, and here's another problem.

 

If we choose to use an old template for printing/saving to PDF (because, you know, our customers are familiar with our invoices, and the new "modern" template which you can't edit or arrange is ugly and stinks) then there may be other fields that show up on the invoice if we copied it from an old one. 

 

Things like Tracking Number, Ship Date, etc... If they were on an old invoice that you copied, they are on the new invoice as well and there is no way to remove them from the resulting invoice.  Only if we use the "modern" template do they go away, but then so does everything else, like static messages we put on each invoice.

 

Yes, I have left LOTS of feedback for each of these issues.  So please don't copy and paste the standard reply.  Maybe if I clear my cache and use incognito mode it would be fixed.