Maybelle_S, here is how your reply would look if I e-mailed it from QBD (Mac) through New Outlook:
Thank you for joining the conversation, WesterFence.<br><br>Upon checking our records, we haven't received any reported cases of a new outlook that is incompatible with QuickBooks Desktop (QBDT). If you see an error message "QuickBooks is unable to send your email to Outlook," this is usually just a settings issue.<br><br>We should modify your administrative privileges and verify that QuickBooks is not configured to run automatically with the administrator.<br><br>Here's how:<br><br>Close QuickBooks Desktop.<br><br>Open the Windows Start menu.<br><br>Type "QuickBooks" into the search. Then right-click the QuickBooks icon and select Open file location.<br><br>In the folder, right-click the QuickBooks.exe file and select Properties.<br><br>Click the Compatibility tab.<br><br>Select to uncheck the Run this program as Administrator option. If the option is grayed out, click Show Settings for All Users. This makes the option available.<br><br>Hit Apply and then OK.<br><br>Launch QuickBooks and proceed to send a test email or transaction. If you encounter any errors, proceed to Step 2 in this article: How to fix "Error: QuickBooks is unable to send your email to Outlook."<br><br>I also recommend referring to these articles to understand the optimal computer requirements for the best experience:<br><br>System requirements for QuickBooks Desktop 2022<br><br>System requirements for QuickBooks Desktop 2023<br><br>Please know that I'm always here if you have other questions about the new outlook. I wish you and your business continued success.
I highly doubt you would like your clients to receive an invoice message formatted this way.
