Hello, mblair1.
Let's work together to rectify this issue you've encountered so you can get back to using our platform seamlessly. We understand how frustrating it can be to experience difficulties while using our platform, and we're committed to helping you resolve this issue as quickly and efficiently as possible. Upon conducting a thorough review, I found out that there is a reported issue with Printing invoices.
Please know that we are fully committed to resolving this matter as quickly as possible. Our team is working around the clock to restore the complete functionality of QBO, and we appreciate your patience and understanding during this time. Rest assured that we take this matter very seriously and will do everything we can to ensure you have the support you need to succeed.
I recommend contacting our Customer Support team to add your account to the list of affected users. This will ensure that you receive email updates on the case status and are notified once it has been resolved. To get in touch with us, you can either request a call or initiate a chat:
Important: Live support may be limited due to volume. Please note the hours of operation to ensure experts are available for assistance.
- Click the Help icon.
- Go to the Search tab, then click the Contact Us button.
- Enter a brief description of your concern in the description box.
- Proceed with Continue, then select your preferred way to connect: Chat with us or Have us call you.
If you want to modify the format like invoices, estimates, and sales receipts. You can refer to this article: Customize other sales forms.
We'll keep you updated on the progress, and please don't hesitate to reach out if you have any further questions or concerns. Thank you for your loyalty and trust in our service. Have a great day!
