We want to resolve this as much as you do, @bbmhayes.
I understand the importance of being able to send invoices to your customers with ease.
Since the troubleshooting steps shared by my colleague didn't work, I recommend reaching out to our contact support . This way, one of our live agents can take a look at your account and check the issue further.
Here's how to reach them:
- In QBO, click on Help (?) icon at the top left.
- From there you can select a suggested option, or just type Deliver Errors.
- Select Contact us and choose a way to connect with us.
You might also want to check out this article to guide you in receiving customer payments:
Record invoice payments in QuickBooks Online.
Drop me a comment below if you need assistance with QuickBooks-related concerns.
