SheandL
QuickBooks Team

Other questions

Welcome to the Community, @marya1a.

 

I want to make sure that we'll be able to help you with your concern. But for me to be able to assist you, I need to understand more about what issues you have encountered on your end.

 

May I know what troubleshooting steps you've performed so far so that I can provide the best solution for your issue? I'd also appreciate it if you could provide a screenshot of your issue.

 

Don't hesitate to get back to us if you have other concerns. I'll be keeping an eye out for your reply.