Hello there, Kathy.
Although we cannot directly include you in the list of affected users, you do have the option to reach out to our QuickBooks Desktop (QBDT) Support Experts, who can add you to the list. Let me walk you through the steps of how:
- In your QuickBooks Desktop (QBDT) file, go to Help, then select QuickBooks Help.
- Select Contact Us.
- Enter a brief description of your issue, then select Continue.
- Sign in to your Intuit account select Continue, and then Continue with my account.
- We'll email you a single-use code. Enter your code and select Continue.
- Select to chat with us or Have us call you.
To know our support's availability hours, kindly visit: Contact QuickBooks Desktop support.
Additionally, I recommend exploring this link where you can find a collection of informative articles that provide guidance on managing your QBDT file: QuickBooks for Mac Help Articles.
Please keep me updated on the progress by leaving a comment below. I'll make sure to come back and offer any assistance you might need.
