EH in CT
Level 4

Other questions

Hi @WesterFence,

 

I just tried it again and it's still not allowing e-mails to go out from QB Desktop using the new Outlook.  I have the most current version of Windows installed and am running Enterprise version 23.0 of QBD.

 

I get a pop up that reads "QuickBooks Desktop is unable to send your emails to Outlook.  Close any open Outlook windows and try again".  I did that and then Outlook opened then closed itself and reverted back to the previous version.

 

I see that there's new instructions posted since your inquiry on 10/02/2023, so I will have our IT people try that and see if they can get it to work this time.