Thank you for joining the conversation, WesterFence.
Upon checking our records, we haven't received any reported cases of a new outlook that is incompatible with QuickBooks Desktop (QBDT). If you see an error message "QuickBooks is unable to send your email to Outlook," this is usually just a settings issue.
We should modify your administrative privileges and verify that QuickBooks is not configured to run automatically with the administrator.
Here's how:
- Close QuickBooks Desktop.
- Open the Windows Start menu.
- Type "QuickBooks" into the search. Then right-click the QuickBooks icon and select Open file location.
- In the folder, right-click the QuickBooks.exe file and select Properties.
- Click the Compatibility tab.
- Select to uncheck the Run this program as Administrator option. If the option is grayed out, click Show Settings for All Users. This makes the option available.
- Hit Apply and then OK.
Launch QuickBooks and proceed to send a test email or transaction. If you encounter any errors, proceed to Step 2 in this article: How to fix "Error: QuickBooks is unable to send your email to Outlook."
I also recommend referring to these articles to understand the optimal computer requirements for the best experience:
Please know that I'm always here if you have other questions about the new outlook. I wish you and your business continued success.
