Hello, everyone.
Let me share some details about accessing your QuickBooks Desktop (QBDT) for Mac issue and help you point in the right direction for support.
Currently, we've already received reports that some users have also encountered the same issue you're having. Rest assured, our Engineering Team is aware of this and is working diligently to resolve it.
To get you in the loop on the latest updates on the issue, I encourage you to contact our Customer Care Team. This way, they'll add you to the list of affected users and notify you via email of the resolution updates. Here's how:
- Go to the Help menu and select QuickBooks Desktop Help.
- Next, click Contact Us.
- From there, enter a brief description of your concern.
- Next, select Continue.
- Sign in to your Intuit account and select Continue and then Continue with my account.
- You'll receive a single-use code. Enter it and select Continue.
- Select to Chat with us or Have us call you.
Please check out our support hours to ensure that we can address your concerns on time.
We appreciate your patience while we’re working to fix this. If you need additional assistance with accessing your QBDT for Mac, please don't hesitate to post again here.
