Hi there, @maidenphp.
Thank you for reaching out to the Community.
The issue on recurring reminders template you're facing is under investigation (INV-91805). This is the reason why we're unable to save the reminder transactions. I recommend you contacting our Customer Care Support so you'll be notified once it's been resolved.
Here's how :
- Sign in to your QuickBooks Online Company.
- Then Select Help (?)
- Select either tab to get started:
- Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still talk to the experts.
- Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
● Start a chat with a support expert.
● Get a callback from the next available expert.
● Ask the community to get help from businesses like yours.
For more detailed steps, please refer to this article: QuickBooks Online Support.
In addition, this article could be of interest to you when creating future recurring payments :
If there's anything else that I can help you with, please do not hesitate to reach out.
