IntuitBrooks
Level 9

Other questions

"As others have noted many companies were ready on Day 1 for Sonoma but not Intuit...They've had all summer to work out the kinks on Sonoma Betas but instead we hear how Apple did not give them time to test. Hahaha. Sorry I do not buy this one minute. "

 

The "kinks" are Sonoma bugs.  We report them to Apple during the beta and recognize that Apple may not fix them. But they do fix many of the bugs as the thing progresses.  We endeavor to come up with solutions for the ones they don't fix by rewriting affected code paths. There are fixes for the main crashes we are seeing and we will be rolling them out as soon as possible in supported versions.

 

Apple tends to fix the bugs that show up in Apple, Adobe and Microsoft products. But there doesn't seem to be any one working at Apple using QuickBooks Mac.  Which makes sense - they are employees of a large organization and not using small business software.

 

Anyway, we have been working on solutions. Once Apple announces the release date (and thus the final beta candidate) we need adequate time to test all the versions of QuickBooks we have to update.  It takes time to test each version of QuickBooks on each operating system.  That's the delay you are seeing.  While people hitting issues with Sonoma is bad it is much worse if we ship something that destroys someone's data. We have to be careful. 

 

We are not allowed to update unsupported versions. The unsupported versions can no longer download online banking data so that's one way to tell.  But if you've upgraded to Sonoma and are on a supported version I'd advise trying the work around I posted and waiting as we roll out fixes to supported versions.