Hello All,
Thank you for reporting any issues with Sonoma. Please continue to monitor for updates by going to the QuickBooks menu > Check for QuickBooks Updates… and take the update as soon as it becomes available.
Unable to open company file issue:
The issue identified here is that a hang can occur if the Home Page is open on launching a company file (or later opened). Please try the following workaround: From the No Company Open window, hold down the SHIFT key during the file open process. This will suppress any open windows (including the Home Page). Avoid opening the Home Page for the time being until an update is available. Please reply and let us know if you continue to have difficulties with file open even with window suppression.
Issues in 2019 or 2020:
Sonoma compatibility updates will not be available to users on 2019 or 2020. Currently, supported software versions are 2021 and newer. There are several options to avoid Sonoma issues and continue using your QuickBooks software version.
Option 1: Downgrade your machine to Ventura
Option 2: Set up a virtual machine with Ventura OS for QuickBooks operations
Other issues:
Please immediately report any encountered issues by going to the QuickBooks menu > QuickBooks Feedback. This will help the team confirm the resolution of issues and identify any possible outstanding problems.
Thank you!
Ben
