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I, too, was frustrated with this until I finally gave up. It's pretty easy to get the list in a format and print the labels through Word or Excel. Going online was a huge learning curve for me. It took over a year to be comfortable with it. There are many advantages to it. At times I wished I never did. It took over 3 years to figure out how to stop the maddening ads. I pay monthly and yet they try to sell more. I finally had a computer guy come over and show me how to block their ads!