Hi there. I can share troubleshooting steps to help you eliminate this error when copying your data to a new company file in QuickBooks Desktop (QBDT).
There are several possible reasons for this issue. Some examples include a new file exceeding 3MB in size, a corrupted QuickBooks installation, attempting to restore a portable file from a damaged folder, or performing the restoration over a network.
We can start fixing this by updating the program to the latest release. You can manually download it from the internet:
- Go to the Downloads & Updates page.
- From the Select Product drop-down, select your QuickBooks product.
- In the Select Version drop-down, choose the appropriate version or year.
- Pick Search.
- Choose Get the latest updates, then Save/Save file to download the update.
When the download completes, double-click to install the update. Then, restart your computer, re-open QuickBooks, and open the new file.
If the error persists, transfer the company file to another folder, then re-open the file from the new location.
Here's how:
- Open the folder where the Portable file is saved.
- Right-click the file and select Copy.
- Open your C: drive, create a new folder and name it QBTest.
- Paste the Portable file into the new folder.
After doing so, open a QBtest folder and restore the file from there:
- While holding down the Ctrl key, open QuickBooks so you are directed to the No Company Open window.
- Select Open or restore an existing company.
- Navigate to the QBTest folder. Find the company file you copied and open.
See this article for more details: Fix Error in reload.sql in QuickBooks for Windows
To learn more about having a new file with the information from an existing file, here's a resource that you can read: Start a new company file with data from your existing file.
Let me know how things go after performing the steps above. I want to make sure this is taken care of for you. Have a good one.
