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Other questions
The fact that they don't allow the ACCOUNT OWNER to undo a reconciliation is ridiculous! The Account Owner should be an administrator and have access to ALL functions. This is why I absolutely dislike Intuit, and would never recommend them for anything. Unfortunately, I am trapped in QuickBooks for my accountant.
This is extremely POOR customer service! There should be NO FEATURES your Accountant has that the OWNER does not!