We sincerely appreciate your participation in this discussion, @DawnD12, and for sharing the details of your current situation. I am here today to offer my assistance and guide you through the process of resolving the issue you're facing with the daily emails and persistent reminders about a backup.
If I may ask, have you set up Intuit Data Protect or currently have an active Intuit Data Protect subscription bundled with your QuickBooks Desktop? If yes, please know that you can always disable or remove it from your computer. If this isn't the process you mentioned you followed in our forum, I'd be glad to show you how:
1. Remove Intuit Data Protect from the Startup folder.
- Windows 10
a. Go to C:\ProgramData\Microsoft\Windows\Start Menu\Programs\StartUp
b. Right-click Intuit Data Protect and select Delete.
2. Stop all IDP processes
a. Open Task Manager.
b. Go to the Processes tab and find the following processes:
• IntuitDataProtect.exe
• IBUEngHost.exe
• QBIDPService.exe
c. Click the processes one by one and click End Process.
For more information about the process, feel free to check out this article: Disable Intuit Data Protect.
I've also included an article that'll help you change your email notification preferences in case you don't want to remove Intuit Data Protect: Change Intuit Data Protect Backup Settings, or view Status and History.
Additionally, I'd like to include that emails from Intuit always come from an email address that ends with @intuit.com. This includes @e.intuit.com. If the daily emails you're getting aren't from Intuit, you can go ahead and report it to our concerned team. However, if the emails are from Intuit and you still want to get rid of them, you can block the sender or move the messages to a separate folder. The process depends on the email application or provider you're using.
Moreover, here's an article I've included to help you recognize official Intuit correspondence and websites: Identify suspicious activity, phishing scams, and potential fraud.
Once again, we sincerely appreciate you taking the time to post your question here. It's customers like you who make our Community forum a valuable resource for everyone. If you have any further inquiries or need assistance managing your data and emails, please don't hesitate to ask. We're always here to lend a helping hand. Wishing you continued success in your future business endeavors!
