I appreciate you joining the thread and sharing your concerns here in the Community, @mariaventigan.
As of June 15, 2022, Internet Explorer is no longer supported. That's why we switched to a new custom browser on June 10, 2022, for all versions of QuickBooks Desktop. This will only be compatible with QuickBooks Desktop Pro/Premier/Enterprise/Accountant versions 2020, 2021, and 2022.
Since you have Automatic Updates turned on, I recommend contacting our Support Team. They can review the issue further to provide troubleshooting steps. Rest assured that they'll do what they can to help you.
Here's how:
- Go to the Help icon, then select QuickBooks Desktop Help.
- Press Contact Us.
- Enter a description of your subscription concern, then click Continue.
Please check out this article for our support hours: Contact QuickBooks Desktop Support. It is to ensure we cater to your needs on time.
I’m adding this article here for more updates on IE 11: Use our built-in browser in QuickBooks Desktop.
I’m always ready to assist you if you have any other questions or concerns about QBDT updates. Tag me in your reply and I’ll sprint back into action. Have a good one and keep safe.
