Hello, I feel your frustration. Wow, I also have FedEx Ship Manager Software but my version is a little different. It is 37.09 instead of .51 as your photo attached. I really wonder if that was the case, because on my personal laptop QB Desktop Pro 2023 worked fine and QB Desktop Premier 2021 worked fine, but on my office desktop where I had installed the FedEx Ship Manager Software installed it would crash everyday at 11:00 am and then at 2:30 pm and thereafter every 30 minutes especially when it is idle. However, I did not run FedEx Ship Manager software and QB at the same time, so when a program is closed, not sure why still QB would freeze and then I would have to end task it to open another one. Even when the QB Support would be on the phone, they would be surprised that if let idle for more than 30 minutes, QB would freeze and we would not even have any other program be running.
Now I am tempted to uninstall Ship Manager Software and Reinstall QB desktop to see if that fixes the issue for now atleast.
