Hello, David. I wanted to address the situation regarding the version you're using.
QuickBooks Desktop (QBDT) Pro 2019 is considered a "sunset version." This means it has reached its end of life and is no longer supported. Due to the sunset status, the program may encounter compatibility issues with newer operating systems like Windows 11. This could be the reason why you're experiencing the error.
To resolve this issue and ensure a smooth experience, we highly recommend upgrading to a newer version. The latest ones are designed to work seamlessly with modern operating systems, offer better performance, enhanced security, and access to the latest features and updates.
Before upgrading, it's essential to back up your company files to ensure the safe transfer of your data to the new version.
Please don't hesitate to share any additional concerns or questions you may have regarding the program. I'm here to assist you every step of the way. Your satisfaction is our priority.
